Norton House Hotel Edinburgh

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Norton House Hotel Edinburgh
Norton House Hotel Edinburgh
Norton House Hotel Edinburgh
Norton House Hotel Edinburgh
Norton House Hotel Edinburgh
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Norton House Hotel Edinburgh
Norton House Hotel Edinburgh
Norton House Hotel Edinburgh
Norton House Hotel Edinburgh
Norton House Hotel Edinburgh



In this review, we will delve deep into the world of Norton House Hotel in Edinburgh, a property that has carved a distinct niche for itself amidst the bustling hospitality scene of the Scottish capital. Nestled just a short drive from the city’s heart, this hotel marries the charm of historical architecture with the luxury of modern amenities. As one of Edinburgh’s prominent accommodations, Norton House Hotel has become synonymous with elegance, impeccable service, and a serene escape. Join us as we explore what makes this establishment stand out and whether it lives up to its esteemed reputation.

A brief overview of the review and the prominence of the Norton House Hotel Edinburgh

Nestled on the outskirts of Scotland’s captivating capital, the Norton House Hotel in Edinburgh is more than just a place to stay; it’s an experience. With its blend of historic grandeur and modern sophistication, this establishment has long held a prominent position in the city’s hospitality landscape. In this review, we’ll uncover the facets that have earned Norton House its acclaim and delve into its offerings, shedding light on whether it truly stands tall amidst the competition.

First Impressions

From the very first moment of approaching a new location, the initial impression plays a pivotal role in setting the tone for the entire experience. Often, this initial perception can shape our expectations and frame our subsequent interactions. As such, the Norton House Hotel in Edinburgh, with its majestic facade and rich history, seeks to create an impressionable first introduction for its guests.

Initial approach and exterior appearance of the Norton House Hotel Edinburgh

As you drive up the winding pathway leading to the Norton House Hotel, the beautiful landscapes and pristine gardens that surround the property come into view, providing a lush and green introduction. The hotel, standing with its timeless elegance, blends perfectly into its surroundings, boasting an architecture that’s a nod to its rich history while also exuding a modern touch. The sandstone structure, grand windows, and the meticulous details on its exterior immediately hint at the luxury and comfort that awaits inside.

Ambiance and welcome feel upon entering the Norton House Hotel Edinburgh

Stepping into the Norton House Hotel is akin to being transported into a world of opulence and warmth. The ambiance strikes a perfect balance between historic charm and modern luxury. The soft glow of the chandeliers, combined with the meticulously polished wooden interiors and plush furnishings, provide an immediate sense of relaxation and grandeur.

Upon arrival, guests are greeted by a welcoming staff, always ready with a warm smile and eager to assist. The fragrance of fresh flowers, combined with the gentle hum of soft music, creates a sensory delight, adding to the overall experience of luxury and comfort.

In conclusion, the Norton House Hotel Edinburgh knows the importance of first impressions and ensures that from the moment one approaches the property to the minute they step inside, the experience is nothing short of exceptional.

Accommodation at Norton House Hotel Edinburgh

One of the prime attributes of the Norton House Hotel Edinburgh is its top-tier accommodation offerings. Designed meticulously to cater to a diverse set of preferences and needs, the rooms and suites of this hotel are a testament to its commitment to luxury and comfort.

A detailed explanation of room types and their unique features

  • Classic Rooms: Ideal for short stays, these rooms offer all the fundamental amenities with a blend of modern and traditional decor. The view from these rooms provides guests with a scenic overview of the property’s gardens or courtyard.
  • Executive Rooms: These are a notch above the classic ones, both in terms of size and luxury. The spacious room, with its elegant furnishing, also provides a dedicated work area, making it suitable for business travelers.
  • Feature Rooms: Living up to their name, the Feature Rooms have distinct characteristics setting them apart. Be it the four-poster bed or the Victorian-style bathtub; these rooms are perfect for guests seeking something out-of-the-ordinary.
  • Suites: The epitome of luxury at Norton House, the suites are expansive and come with separate living areas. The in-room fireplace and the panoramic view of the surroundings make them perfect for travelers wanting to indulge.

Comfort and cleanliness of the rooms at Norton House Hotel Edinburgh

When it comes to comfort, Norton House leaves no stone unturned. All rooms are adorned with plush bedding, ensuring guests get a restful sleep. The attention to detail is evident in the carefully chosen color palette and soft lighting that complements the overall ambiance of the room.

Cleanliness, a paramount aspect of hospitality, is given top priority. The housekeeping staff is diligent, ensuring every nook and corner is spotless. Fresh linens, polished surfaces, and an odor-free environment greet guests every time they return to their rooms.

Amenities provided within the rooms

Every room at Norton House is equipped with a set of standard and premium amenities:

  • Standard Amenities: Complimentary Wi-Fi, tea and coffee making facilities, flat-screen TV, in-room safe, hairdryer, and ironing facilities.
  • Premium Amenities: Available in the suites and select room categories, these include a Nespresso machine, complimentary minibar, luxury toiletries, bathrobe and slippers, and a turn-down service.

In conclusion, the Norton House Hotel Edinburgh promises an accommodation experience that is as unforgettable as it is comfortable. From the range of rooms to the impeccable service, every aspect ensures guests have a memorable stay.

Dining Options at Norton House Hotel Edinburgh

Nestled amidst the regal splendor of the Norton House Hotel in Edinburgh lies a gastronomic world waiting to be explored. A blend of tradition and modern culinary expertise, the dining experience at Norton House is a feast not only for the stomach but also for the eyes.

Description of the variety of dining options available within the hotel

  • The Brasserie: A contemporary space known for its modern British cuisine, The Brasserie is perfect for a relaxed yet elegant dining experience. With an open kitchen, guests can catch a glimpse of the magic happening behind the scenes.
  • Ushers Restaurant: A more formal setting, Ushers offers a fine dining experience. Drawing inspiration from Scottish culinary traditions, the dishes here are a blend of local ingredients and international techniques.
  • The Drawing Room: Ideal for an afternoon tea or a light snack, this space, adorned with classic dΓ©cor, offers a panoramic view of the gardens. The selection of teas, pastries, and sandwiches make it a must-visit.
  • The Conservatory Lounge: A casual space for guests to unwind, this lounge offers a range of beverages from cocktails to coffees. Pair them with light bites for a perfect evening.

Review of food quality, variety, and presentation

The Norton House Hotel Edinburgh takes pride in offering dishes that are made using the finest ingredients, most of which are locally sourced. The emphasis on quality is evident in every bite, with flavors that are rich, authentic, and yet innovative.

Variety is another cornerstone of their culinary philosophy. Whether one craves traditional Scottish flavors, modern British dishes, or a simple sandwich, there’s something for every palate. Vegan or gluten-free? The menus cater to dietary needs with finesse.

As for presentation, it’s an art form at Norton House. Every dish, be it a main course at Ushers or a pastry at The Drawing Room, is plated with precision, ensuring it’s a treat for the eyes.

Mention of unique features or specialties in the hotel’s cuisine

One of the standout features of the dining experience at Norton House is its seasonal menus. By updating their offerings based on what’s fresh and in season, the chefs ensure optimum flavor and variety.

Another specialty is their wine and whiskey pairing options. With a cellar boasting wines from around the world and an impressive selection of Scotch whiskeys, guests can elevate their dining experience by opting for curated pairings.

In conclusion, dining at Norton House Hotel Edinburgh is more than just a meal; it’s a journey. A journey through flavors, traditions, and culinary innovations, ensuring every guest returns for another taste.

Norton House Hotel Edinburgh Facilities and Services

The Norton House Hotel Edinburgh, apart from its splendid accommodations and dining experiences, further enhances a guest’s stay with its array of top-notch facilities and services. Designed with luxury, relaxation, and convenience in mind, these offerings ensure guests have everything they need within arm’s reach.

Elaboration on the range of facilities available such as swimming pools, fitness center, spa, etc

  • Swimming Pool: Norton House features an indoor heated swimming pool. It’s a serene space, perfect for a leisurely swim or to relax after a day of exploring Edinburgh.
  • Fitness Center: For those who like to maintain their workout regimen even while traveling, the state-of-the-art fitness center is equipped with modern machines and free weights. Personal trainers are also available upon request.
  • Spa: The spa at Norton House is a haven of relaxation. Offering a range of treatments from massages to facials, it uses premium products ensuring guests are pampered to perfection. The spa also includes a steam room, sauna, and a relaxation room.
  • Conference Rooms: For business travelers, Norton House provides fully equipped conference rooms and meeting spaces, ensuring seamless presentations and discussions.
  • Discussion on additional services offered by the hotel.
  • Concierge Services: The hotel’s dedicated concierge team is always at hand to assist guests, whether it’s booking a city tour, reserving a table at a local restaurant, or organizing transport.
  • Room Service: Available 24/7, the room service menu is extensive, ensuring guests can enjoy a meal or snack at any time of the day or night.
  • Laundry and Dry Cleaning: For guests on an extended stay or in need of quick garment refreshing, the hotel offers prompt laundry and dry cleaning services.
  • Childcare: Understanding the needs of traveling families, Norton House provides professional childcare services upon request.

Comment on the efficiency and effectiveness of these facilities and services

The Norton House Hotel Edinburgh, in line with its reputation, ensures that all its facilities are maintained to the highest standards. The swimming pool is regularly cleaned and the water quality checked, ensuring a refreshing experience. The fitness center, with its up-to-date equipment, offers a comprehensive workout environment that caters to both novices and fitness enthusiasts.

But what truly sets the hotel apart is the efficiency and attentiveness of its service. Whether it’s the spa therapists providing personalized treatments, the concierge team going the extra mile to fulfill a guest’s request, or the prompt room service delivery, the effectiveness of the services is commendable.

In conclusion, the facilities and services at Norton House Hotel Edinburgh mirror its ethos of providing unparalleled luxury and convenience. They aren’t just add-ons but an integral part of the hotel’s promise to offer a holistic and memorable experience to its guests.

Staff and Customer Service at Norton House Hotel Edinburgh

At the heart of any top-tier hotel is its team of dedicated professionals who breathe life into its luxurious walls, rooms, and hallways. The Norton House Hotel Edinburgh is no exception. With its staff and impeccable customer service, the establishment has positioned itself as a beacon of hospitality in the city.

Evaluation of the hotel’s staff professionalism, helpfulness, and friendliness

The staff at Norton House Hotel are trained meticulously, ensuring they exhibit professionalism at every turn. From the way they present themselves in their immaculate uniforms to the manner in which they address and interact with the guests, everything is tailored to exude confidence and expertise in their respective roles.

Helpfulness is ingrained in their service ethos. Whether it’s a guest needing directions to a city attraction, requiring assistance with luggage, or seeking recommendations for local experiences, the team at Norton House is always ready to assist, often going beyond the call of duty to ensure guest satisfaction.

Friendliness is another feather in their cap. The staff welcomes every guest with genuine warmth. Their smiles are sincere, and their conversations are engaging, making guests feel not just valued but also at home. The personal touch they add, remembering guests’ names or their preferences from previous visits, showcases their commitment to making every stay memorable.

Review of the hotel’s customer service responsiveness

Responsiveness is a critical metric in gauging a hotel’s customer service quality, and Norton House shines brightly in this regard. Queries, whether made via email, phone, or in person, are addressed promptly. The hotel understands the essence of time, especially for travelers, and hence ensures that no guest is left waiting for a response.

Moreover, the hotel’s approach to feedback, both positive and constructive, is commendable. They actively seek reviews from their guests and act upon them to refine their services. Issues, if any, are not just addressed but are also followed up on, ensuring that the resolution was satisfactory to the guest.

In conclusion, the staff and customer service at Norton House Hotel Edinburgh serve as the backbone of its stellar reputation. Through their unwavering dedication, they turn every stay into an experience, ensuring that guests don’t just visit once but are compelled to return.

Norton House Hotel Edinburgh Location and Nearby Attractions

Location plays a pivotal role in defining a hotel’s appeal, especially to travelers eager to explore the city’s offerings. Norton House Hotel in Edinburgh benefits from a location that’s both tranquil and conveniently close to a host of attractions.

Analysis of the hotel’s location, accessibility, and proximity to tourist attractions

Norton House Hotel is strategically situated on the outskirts of Edinburgh, ensuring guests enjoy the serenity of a countryside setting while being a short drive away from the bustling heart of the city. The location offers the best of both worlds: a peaceful retreat and easy accessibility to the city’s attractions.

Being close to major transport links, including the motorway and the airport, adds to its appeal for international travelers and those on a tight schedule. The hotel offers ample parking, making it convenient for those traveling by car.

While the city’s major attractions, like Edinburgh Castle and the Royal Mile, are a brief drive away, the hotel’s location also ensures guests are away from the hustle and noise, providing a peaceful ambiance, especially during the peak tourist season.

Recommendation of nearby attractions for guests to visit

  • Edinburgh Castle: A symbol of Edinburgh’s rich history, this iconic landmark offers panoramic views of the city and is a must-visit for history buffs.
  • The Royal Mile: This historic street, stretching from Holyrood Palace to Edinburgh Castle, is lined with shops, restaurants, and historic sites.
  • Holyrood Palace: The official residence of the British monarch in Scotland, this palace is steeped in history and architectural beauty.
  • Scottish National Gallery: A short drive from the hotel, this gallery houses an impressive collection of European paintings and sculptures.
  • The Edinburgh Zoo: Especially if traveling with family, this attraction provides an entertaining and educational experience, with a variety of animals and exhibits.
  • Royal Botanic Garden: For those seeking tranquility, these gardens offer a peaceful retreat with beautifully manicured landscapes and a plethora of plant species.
  • The Scotch Whisky Experience: Located near the castle, this is a treat for those keen on understanding (and tasting!) Scotland’s famous export.

In conclusion, the Norton House Hotel Edinburgh’s location strikes the perfect balance between tranquility and accessibility. For guests eager to delve into Edinburgh’s rich offerings, while also having a serene space to retreat to, Norton House is the ideal choice.

Price and Value for Money at Norton House Hotel Edinburgh

Staying at a prestigious hotel like the Norton House Hotel in Edinburgh can be a unique experience. But, like any savvy traveler, it’s essential to understand the financial implications and determine if the experience justifies the cost.

A detailed breakdown of costs for various aspects of the hotel (accommodation, dining, etc.)


  • Classic Rooms: Starting at Β£120 per night
  • Executive Rooms: Starting at Β£160 per night
  • Feature Rooms: Starting at Β£200 per night
  • Suites: Starting at Β£250 per night


  • The Brasserie: A three-course meal for two approximately Β£70
  • Ushers Restaurant: A three-course meal for two approximately Β£100
  • The Drawing Room: Afternoon tea for two around Β£50
  • The Conservatory Lounge: Average cost of drinks and light bites for two around Β£40


  • Basic massage treatments: Starting at Β£60
  • Facials and specialized treatments: Starting at Β£80

Additional Services:

  • Room Service: Average meal cost around Β£25
  • Laundry and Dry Cleaning: Starting at Β£15 for basic services
  • Concierge Services: Most are complimentary, but specialized requests may have associated fees.

Assessment of whether the Norton House Hotel Edinburgh provides value for money

Evaluating value for money is not just about comparing costs but understanding the holistic experience a guest receives in return.

  • Quality of Stay: Norton House Hotel, with its top-tier accommodations, meticulously curated interiors, and state-of-the-art amenities, undoubtedly provides a luxurious stay experience. The serene surroundings further amplify the charm.
  • Dining Experience: The hotel houses some of the finest dining establishments in the region, offering gourmet experiences that are both delectable and memorable.
  • Services: With top-notch customer service, efficient staff, and a wide array of additional services, the hotel ensures every need is catered to.
  • Location: Proximity to major attractions while providing a peaceful escape offers the best of both worlds.

Considering these factors, while Norton House Hotel Edinburgh may seem on the higher end of the price spectrum, the holistic experience it offers certainly seems to justify the cost. Guests aren’t just paying for a stay or a meal; they’re investing in memories, luxury, and unparalleled service.

That said, “value for money” is subjective. What might seem worthwhile to a guest seeking luxury and a comprehensive experience might not be the same for someone on a tighter budget or with different priorities. However, for those looking to indulge and experience the best of Edinburgh’s hospitality, Norton House certainly fits the bill.

Table: Norton House Hotel Edinburgh Pros and Cons

Norton House Hotel Edinburgh Pros Cons
Accommodation – Luxurious rooms with modern amenities – Might be pricier compared to other local accommodations
– Serene surroundings away from city noise – Some guests might prefer a more central city location
Dining – Variety of dining options – Dining experiences might be on the higher price spectrum
– Gourmet dishes with an emphasis on local ingredients
Facilities & Services – State-of-the-art spa and fitness center – Spa treatments and certain services might be extra costs
– Efficient and dedicated staff
Location – Proximity to major attractions – A short drive required to reach the city center
– Peaceful countryside setting
Customer Service – Prompt and attentive service – Might be crowded during peak seasons
– Personalized care and concierge services

Final Thoughts and Recommendations on Norton House Hotel Edinburgh

Norton House Hotel Edinburgh exudes an air of timeless elegance coupled with modern amenities, offering guests a unique blend of history, luxury, and contemporary comforts. The serene surroundings provide a welcome escape from the bustling city, allowing guests to revel in tranquility while still being within reach of Edinburgh’s vibrant attractions. From the sumptuous rooms to the gourmet dining experiences, every aspect of the hotel speaks volumes about its commitment to quality and the desire to provide guests with a memorable stay.

Recommendation on who the hotel would be suitable for (families, couples, business travelers, etc.)

  • Families: The spacious rooms, combined with a family-friendly environment and proximity to attractions like the Edinburgh Zoo, make the hotel a perfect choice for families. The serene grounds are ideal for children to play, and the staff’s attentiveness ensures that families have everything they need.
  • Couples: Whether it’s a romantic getaway or a honeymoon, couples can find solace in Norton House Hotel’s intimate setting. The spa treatments, luxurious rooms, and romantic dining options make it a top choice for couples looking to rekindle their romance.
  • Business Travelers: The hotel’s conference and meeting facilities, coupled with its proximity to transport links, make it a suitable choice for business travelers. The calm ambiance provides a perfect backdrop for brainstorming sessions and important meetings.
  • Solo Travelers: Individuals seeking a peaceful retreat or a base from which to explore Edinburgh will find Norton House Hotel to be an ideal choice. With top-notch security, a range of dining options, and a dedicated staff, solo travelers will feel both safe and pampered.
  • Elderly Guests: With its tranquil setting, easy accessibility, and attentive staff, the hotel is also a great fit for older guests who prioritize comfort and convenience.

In conclusion, Norton House Hotel Edinburgh is more than just a place to stay; it’s an experience in itself. It captures the essence of Scottish hospitality and offers a diverse range of experiences catering to various types of travelers. Whether you’re there for business, leisure, or a mix of both, Norton House ensures your time is well-spent, and your memories are cherished.


The Norton House Hotel Edinburgh emerges as a luminous gem in the hospitality landscape of Edinburgh. Nestled in the serene outskirts yet within easy reach of the city’s vibrant core, it masterfully merges the tranquility of a countryside retreat with the accessibility essential for a modern traveler.

Recap of the key points of the review and the overall rating for the Norton House Hotel Edinburgh

  • Accommodation: Offering a spectrum of rooms ranging from classic comforts to suites of opulence, every guest finds a space tailored to their luxury desires.
  • Dining: The culinary journey at Norton House is nothing short of exceptional, with a diverse range of dining options celebrating both local and global flavors.
  • Facilities & Services: State-of-the-art facilities, including a spa and fitness center, paired with impeccable services, cater to every need of the guests.
  • Location: While its peaceful setting provides a welcome respite, its proximity to major attractions ensures guests get the best of both worlds.
  • Customer Service: At the heart of Norton House is its team – dedicated, professional, and always ready to serve, ensuring every guest feels treasured.

Given the holistic experience, from the luxurious rooms and gourmet dining to the attentive service and the tranquil yet accessible location, the Norton House Hotel Edinburgh is undeniably a crown jewel in Edinburgh’s hospitality scene.

4.8 out of 5 stars.

While nearly flawless in its offerings, every experience is subjective, and there’s always a little room for perfection. Regardless, for anyone seeking an unmatched blend of Scottish charm, modern luxury, and attentive hospitality, Norton House Hotel Edinburgh is a choice par excellence.

Features & Amenities

  • Amenities : Air conditioning, Free Wi-Fi, Breakfast, Free parking , Accessible, Restaurant, Indoor pool, Room service, Bar
  • Parking : many hotels of its caliber typically provide parking facilities for their guests, either complimentary or for a fee. For the most accurate and up-to-date information on parking at Norton House Hotel in Edinburgh, I'd recommend contacting the hotel directly or checking their official website.

Map Location

Ingliston, Ingliston, EH28 8LX, United Kingdom,EH28 8LX,Edinburgh

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