The Mercure Liverpool Atlantic Tower Hotel is a stylish and modern hotel located in the heart of Liverpool, overlooking the iconic River Mersey. As a traveler looking for a comfortable and convenient place to stay in Liverpool, I recently had the pleasure of staying at this hotel and would like to share my experience with others who may be considering it as a potential option for their trip. In this review, I will provide an honest assessment of the accommodation, facilities, location, staff, and overall value of the Mercure Liverpool Atlantic Tower Hotel.

Accommodation

The Mercure Liverpool Atlantic Tower Hotel offers a range of accommodation options to suit different needs and preferences. These include standard rooms, privileged rooms, and suites, each with varying levels of space and luxury.

During my stay, I opted for a standard room, which was clean, comfortable, and well-appointed with all the necessary amenities such as a flat-screen TV, free Wi-Fi, and a coffee maker. The bed was comfortable and provided a good night’s sleep, and the room was adequately sized for a solo traveler like myself.

The bathroom was also clean and well-maintained, with modern fixtures and plenty of towels and toiletries provided. The only issue I had with the room was that it faced the street, which meant some traffic noise could be heard, especially during rush hour.

Overall, I was pleased with the cleanliness, comfort, and amenities of the room at the Mercure Liverpool Atlantic Tower Hotel. However, guests who are sensitive to noise may want to request a room facing away from the street or consider upgrading to a privileged room or suite for a more luxurious and peaceful stay.

Facilities and Services

The Mercure Liverpool Atlantic Tower Hotel offers a variety of facilities and services that are designed to make guests’ stays as comfortable and convenient as possible. These include a restaurant, bar, gym, and business center.

The hotel’s restaurant, Vista, offers a delicious menu of British and international cuisine, with stunning views of the river and city skyline. I had the opportunity to enjoy breakfast and dinner at the restaurant, and I was impressed with the quality of the food and the service.

The bar, meanwhile, serves a wide range of drinks and snacks in a relaxed and welcoming atmosphere. It’s a great place to unwind after a long day of sightseeing or business meetings.

The gym is well-equipped with modern machines and free weights, making it easy for guests to maintain their fitness routines while on the road. There’s also a business center with computers, printers, and other essential equipment for guests who need to get work done during their stay.

One standout feature of the hotel is its location, which is just a short walk from many of Liverpool’s top attractions, including the Royal Albert Dock, the Liverpool ONE shopping center, and the Beatles Story museum. The hotel also offers stunning views of the river and city skyline from many of its rooms and common areas.

One area where the hotel could improve its facilities is in the area of parking. While there is a public car park nearby, it can be expensive, and the hotel itself does not offer any on-site parking options. This could be a challenge for guests who are traveling by car and need a convenient and affordable place to park.

Overall, however, I was impressed with the facilities and services offered by the Mercure Liverpool Atlantic Tower Hotel. It’s a great choice for travelers who want a comfortable and convenient base for exploring Liverpool.

Location and Accessibility

The Mercure Liverpool Atlantic Tower Hotel is located in the heart of Liverpool, overlooking the River Mersey and within easy walking distance of many of the city’s top attractions. The Royal Albert Dock, home to the Beatles Story museum and a variety of shops and restaurants, is just a few minutes walk away, as is the Liverpool ONE shopping center. Other nearby attractions include the Museum of Liverpool, the Cavern Club, and the Liverpool Cathedral.

In terms of accessibility, the hotel is well-situated for both public transportation and parking options. The James Street train station is just a short walk away, providing easy access to other parts of the city and beyond. There are also several buses stops nearby, making it easy to get around without a car.

For guests who are driving, there is a public car park adjacent to the hotel, although it can be expensive. There are also several other car parks within a short walking distance.

As a solo traveler without a car, I found the location of the Mercure Liverpool Atlantic Tower Hotel to be very convenient. I was able to walk to many of the city’s top attractions and easily access public transportation when needed. The views of the river and city skyline from the hotel were also a definite bonus.

However, guests who are traveling with a car may find the parking situation to be challenging and expensive. Additionally, while the hotel is located in a vibrant and bustling area of the city, some guests may find the noise from nearby bars and restaurants to be a bit loud at night. Overall, though, I would highly recommend the Mercure Liverpool Atlantic Tower Hotel for its convenient location and accessibility.

Staff and Service

The staff at the Mercure Liverpool Atlantic Tower Hotel were consistently friendly, professional, and helpful throughout my stay. From check-in to check-out, they went out of their way to ensure that my needs were met and that I had a comfortable and enjoyable stay.

One notable customer service experience occurred when I had trouble connecting to the hotel’s Wi-Fi network. A member of the front desk staff was quick to offer assistance and spent several minutes troubleshooting the issue until it was resolved. This level of attentiveness and dedication to customer service was much appreciated.

Another positive interaction occurred when I needed to store my luggage after checking out of my room. The staff at the front desk was happy to hold my bags for several hours while I continued to explore the city before my departure.

Overall, I was impressed with the friendliness and helpfulness of the hotel staff. They consistently went above and beyond to ensure that guests had a pleasant experience.

However, there were a few areas where the hotel could improve its staff training or service standards. For example, I found that some of the restaurant and bar staff seemed a bit understaffed, which led to longer wait times for service. Additionally, while the front desk staff was generally very helpful, there were a few instances where they seemed a bit overwhelmed and could have used additional support.

Despite these minor areas for improvement, I was overall very pleased with the staff and service at the Mercure Liverpool Atlantic Tower Hotel. The level of attentiveness and dedication to customer service was much appreciated, and I would highly recommend the hotel based on this aspect of my experience.

Parking

The parking situation at the Mercure Liverpool Atlantic Tower Hotel can be a bit challenging for guests who are driving. The hotel does not have its own parking lot but instead recommends that guests park in the public car park adjacent to the hotel. While this is a convenient option in terms of proximity, it can be expensive for guests who are staying for multiple nights.

The cost of parking at the car park varies depending on the length of stay and the time of day, but guests can expect to pay around £12-£16 per day. While this cost is not exorbitant, it can add up quickly for guests who are staying for several nights.

There are other parking options in the area, such as street parking and other public car parks, but these may be less convenient or more expensive than the car park adjacent to the hotel.

One benefit of the parking situation at the Mercure Liverpool Atlantic Tower Hotel is that the car park is located right next to the hotel, which makes it easy to access the hotel and unload luggage. However, guests should be aware that the car park can be busy and may fill up quickly during peak times.

Overall, while the parking situation at the Mercure Liverpool Atlantic Tower Hotel may not be ideal, it is a reasonable option for guests who are driving. The cost of parking is comparable to other options in the area, and the proximity to the hotel is a definite benefit. However, guests should be prepared for the additional cost and potential challenges of parking in a busy public car park.

Value for Money

In terms of value for money, I found the Mercure Liverpool Atlantic Tower Hotel to be a good choice. The cost of staying at the hotel was reasonable and reflected the quality of the accommodation, facilities, and services provided.

The hotel offers a variety of room types to suit different budgets, ranging from standard rooms to executive suites with river views. I found the room rates to be comparable to other hotels in the area of similar quality and location. Additionally, the amenities provided in the room, such as a flat-screen TV, coffee maker, and complimentary toiletries, added value to the overall experience.

The hotel’s facilities, such as the gym, restaurant, and bar, were also of a high standard and added to the value proposition of the hotel. The gym was well-equipped and provided a variety of equipment for a good workout. The restaurant and bar offered a range of dining options, including a full breakfast buffet, and the food and drinks were of good quality.

One value-added feature that impressed me was the hotel’s proximity to many of Liverpool’s top attractions. Being able to easily walk to the Royal Albert Dock, Liverpool ONE shopping center, and other attractions saved on transportation costs and added to the overall value of my stay.

However, one area where the hotel could improve its value proposition is in the area of parking. The public car park adjacent to the hotel can be expensive, and guests who are driving may find the additional cost to be a deterrent.

Overall, I would say that the Mercure Liverpool Atlantic Tower Hotel offers good value for money, with comfortable accommodations, quality facilities, and a convenient location. With a few minor improvements, such as more affordable parking options, the hotel could enhance its value proposition even further.

Pros and Cons

Pros:

• The Mercure Liverpool Atlantic Tower Hotel offers comfortable and well-equipped rooms with a range of amenities.
• The hotel’s facilities, including the gym, restaurant, and bar, are of a high standard and provide guests with convenient options for dining and entertainment.
• The hotel’s location in the heart of Liverpool provides easy access to many of the city’s top attractions, including the Royal Albert Dock and Liverpool ONE shopping center.
• The hotel staff is friendly and helpful, providing guests with a positive experience.

Cons:

• The parking situation at the hotel can be a bit challenging, with guests required to park in a public car park adjacent to the hotel at an additional cost.
• Some guests may experience noise from outside the hotel, particularly if they have a room facing the street.
• The hotel’s Wi-Fi can be slow or unreliable at times, which may be frustrating for guests who require a reliable internet connection.
• While the hotel provides a range of amenities, some guests may find the cost of staying at the hotel to be a bit higher than other options in the area.

Conclusion

Overall, the Mercure Liverpool Atlantic Tower Hotel is a well-appointed and comfortable option for travelers looking to stay in the heart of Liverpool. The hotel’s rooms are spacious and well-equipped, and the facilities and amenities, including the gym, restaurant, and bar, are of a high standard.

While there are some challenges associated with the parking situation and potential noise from outside the hotel, these issues are outweighed by the hotel’s many benefits, including its prime location in the city center and friendly, helpful staff.

The Mercure Liverpool Atlantic Tower Hotel is a good option for a range of travelers, including couples, families, and business travelers. However, guests who are looking for a budget-friendly option or who are particularly sensitive to noise may want to consider other hotels in the area.

Overall, the Mercure Liverpool Atlantic Tower Hotel offers a comfortable and convenient option for travelers looking to explore all that Liverpool has to offer.