The Mercure Birmingham West Hotel is a 3-star hotel located in the suburban area of Birmingham, United Kingdom. The hotel offers comfortable accommodations with modern amenities, as well as a range of facilities for both business and leisure travelers. In this review, we will take a closer look at the hotel’s location, accommodation, food and beverage options, facilities, staff and service, cleanliness and maintenance, and value for money. Whether you’re planning a short stay or a longer trip to Birmingham, this review will give you an idea of what to expect during your stay at Mercure Birmingham West Hotel.

Location

The Mercure Birmingham West Hotel is situated in the quiet suburb of Edgbaston, about 4 miles from the city center of Birmingham. The hotel is easily accessible by car from the M5 and M6 motorways, and there is ample on-site parking available for guests. The nearest train station is Birmingham New Street, which is approximately a 15-minute drive from the hotel.

The location of hotel is ideal for those looking for a quiet and peaceful stay away from the hustle and bustle of the city center. The hotel is surrounded by green spaces and parks, including Cannon Hill Park, which is just a 10-minute walk away. There are also several golf courses in the area, including the Edgbaston Golf Club.

For those looking for more urban activities, the Bullring Shopping Centre and the National SEA LIFE Centre Birmingham are both within a 15-minute drive from the hotel. The Edgbaston Cricket Ground is also nearby, making it a great location for sports fans. Overall, the location of the Mercure Birmingham West Hotel offers a great balance of quiet surroundings and easy access to Birmingham’s city center and attractions.

Accommodation

The Mercure Birmingham West Hotel offers 168 contemporary rooms and suites, ranging from Standard Rooms to Privilege Rooms and Suites. All rooms are equipped with comfortable beds, flat-screen TVs, free Wi-Fi, air conditioning, and tea and coffee-making facilities.

The Privilege Rooms and Suites offer additional amenities such as a Nespresso coffee machine, bathrobes and slippers, a mini fridge, and a work desk with a lamp. The Suites also feature a separate living area with a sofa bed and a dining table.

The rooms at the Mercure Birmingham West Hotel are spacious, clean, and well-maintained. The decor is modern and stylish, with a neutral color palette and tasteful furnishings. The beds are comfortable and provide a good night’s sleep. The bathrooms are clean and well equipped, with a bathtub or shower and complimentary toiletries.

The hotel provides a range of amenities and services to ensure a comfortable stay for its guests. These include 24-hour room service, a laundry service, and a concierge desk. The hotel also has a fitness center and spa, where guests can enjoy a workout or a relaxing treatment. Overall, the accommodation at the Mercure Birmingham West Hotel provides everything needed for a comfortable and enjoyable stay.

Food and Beverage

The Mercure Birmingham West Hotel has one on-site restaurant, The Terrace, which serves a variety of contemporary British and international dishes for breakfast, lunch, and dinner. The restaurant has a bright and airy atmosphere, with large windows overlooking the hotel’s garden. The hotel also has a bar, The Terrace Bar, which offers a selection of cocktails, wines, and beers, as well as light snacks and afternoon tea.

The quality of the food and drinks at The Terrace restaurant and bar is generally good, with a range of options to suit different tastes and dietary requirements. The breakfast buffet offers a good selection of hot and cold dishes, including cooked breakfast items, pastries, and fresh fruit. The lunch and dinner menus feature dishes such as fish and chips, burgers, salads, and pasta dishes, with vegetarian and gluten-free options available.

The prices at The Terrace restaurant and bar are reasonable for a hotel of this standard, with breakfast starting at around £10 per person and main courses at around £15-20. Drinks are also reasonably priced, with a glass of wine starting at around £6 and cocktails at around £9. Overall, the food and beverage options at the Mercure Birmingham West Hotel offer good value for money, with a decent range of options and reasonable prices.

Facilities

The Mercure Birmingham West Hotel has a fitness center and spa, which includes a gym with cardio and weight equipment, a sauna, a steam room, and treatment rooms for massages and other spa treatments. The fitness center and spa are open to hotel guests and offer a range of options for those looking to stay active or relax during their stay.

The hotel also has several meeting and event spaces, including four meeting rooms and a ballroom that can accommodate up to 300 guests. These spaces are well-equipped with audio-visual equipment and offer catering and event planning services for meetings, conferences, weddings, and other events.

In addition to these facilities, the Mercure Birmingham West Hotel offers a range of other services and amenities for guests, including a 24-hour reception desk, on-site parking, and complimentary Wi-Fi throughout the hotel. The hotel also has a business center, laundry service, and a concierge desk to assist with any needs or requests.

Overall, the facilities at the Mercure Birmingham West Hotel offer a good range of options for both business and leisure travelers, with well-equipped meeting and event spaces, a fitness center and spa, and a range of other services and amenities.

Staff and Service

The staff at the Mercure Birmingham West Hotel are generally friendly and helpful, providing a warm welcome and assisting guests with any needs or requests. The reception staff is knowledgeable about the local area and happy to provide recommendations for restaurants, attractions, and transportation options.

The quality of service provided by the staff is generally good, with prompt and efficient service in the restaurant and bar, and quick responses to requests for room service or other needs. The staff is generally well-trained and professional, providing a high level of service to guests.

The check-in and check-out experience at the Mercure Birmingham West Hotel is generally smooth and hassle-free, with minimal wait times and efficient processing. The reception staff is helpful in providing information about the hotel and its amenities, as well as answering any questions or concerns guests may have.

Overall, the staff and service at the Mercure Birmingham West Hotel are of a high standard, providing a welcoming and efficient experience for guests.

Cleanliness and Maintenance

The Mercure Birmingham West Hotel maintains a high level of cleanliness throughout the hotel, with well-maintained rooms and common areas. The housekeeping staff is efficient and thorough in their cleaning, ensuring that rooms are cleaned to a high standard daily. The common areas, including the lobby, restaurant, and fitness center, are also kept clean and tidy.

The maintenance of the facilities and equipment at the Mercure Birmingham West Hotel is generally good, with a focus on ensuring that all equipment is in good working order and that any maintenance issues are addressed promptly. The hotel has a dedicated maintenance team that works to ensure that all facilities are kept in good condition, including the gym equipment, spa facilities, and meeting rooms.

Overall, the Mercure Birmingham West Hotel maintains a high level of cleanliness and maintenance, ensuring that guests have a comfortable and enjoyable stay.

Value for Money

The prices at the Mercure Birmingham West Hotel are generally reasonable for a hotel of this standard and location. When compared to similar hotels in the area, the Mercure Birmingham West Hotel offers good value for money, with competitive prices for rooms and amenities.

In terms of the overall value for money, the Mercure Birmingham West Hotel offers a good range of amenities and services for the price, including a fitness center and spa, meeting, and event spaces, and on-site dining options. The rooms are comfortable and well-equipped, and the staff provides a high level of service to guests.

Overall, the Mercure Birmingham West Hotel offers good value for money for both leisure and business travelers, with a range of amenities and services at reasonable prices.

Parking

The Mercure Birmingham West Hotel offers on-site parking for guests, with a large parking lot located at the front of the hotel. The parking is secure and well-lit, with CCTV cameras monitoring the area 24 hours a day.

The hotel charges a fee for parking, which is generally in line with other hotels in the area. Guests can pay for parking at the hotel reception desk, and there are no restrictions on the number of times guests can enter and exit the parking lot during their stay.

Overall, the on-site parking at the Mercure Birmingham West Hotel provides a convenient and secure option for guests who are traveling by car or renting a car during their stay.

Pros and Cons

Pros:

• Convenient location near major transportation links
• Good range of amenities and facilities, including a fitness center and spa, meeting, and event spaces, and on-site dining options
• Friendly and helpful staff, providing a high level of service to guests
• Well-maintained rooms and common areas, with a focus on cleanliness and comfort
• Reasonable prices for a hotel of this standard and location

Cons:

• Some guests may find the rooms and decor to be slightly outdated or in need of modernization
• Limited options for dining and drinking outside of the hotel, with few restaurants or bars within walking distance
• Some guests may find the location to be slightly noisy, due to its proximity to major roads and transportation links.

Conclusion

The Mercure Birmingham West Hotel is a comfortable and well-maintained hotel with a range of amenities and facilities that cater to both leisure and business travelers. The hotel is conveniently located near major transportation links and offers on-site parking for guests.

The staff is friendly and helpful, providing a high level of service to guests, and the rooms and common areas are well-maintained and kept clean. The hotel offers a good range of amenities, including a fitness center and spa, meeting, and event spaces, and on-site dining options.

Overall, the Mercure Birmingham West Hotel offers good value for money and is recommended for travelers visiting the Birmingham area. The hotel is rated 4 out of 5 stars.