Hilton Edinburgh Carlton

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Hilton Edinburgh Carlton
Hilton Edinburgh Carlton
Hilton Edinburgh Carlton
Hilton Edinburgh Carlton
Hilton Edinburgh Carlton
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Hilton Edinburgh Carlton
Hilton Edinburgh Carlton
Hilton Edinburgh Carlton
Hilton Edinburgh Carlton
Hilton Edinburgh Carlton



In the heart of Scotland’s historic and culturally rich capital lies the Hilton Edinburgh Carlton, an emblem of luxury and comfort amidst the city’s cobbled streets and historic edifices. As one of Edinburgh’s prominent establishments, this hotel marries the city’s rich past with contemporary hospitality. In this review, we’ll delve into the facets of the Hilton Edinburgh Carlton, examining its standing in the realm of luxury accommodations and what guests can expect during their stay. Whether you’re visiting for the Edinburgh Festival or exploring the city’s ancient castles, understanding the allure and offerings of the Hilton Edinburgh Carlton can enhance your Scottish experience.

A brief overview of the review and the prominence of the Hilton Edinburgh Carlton

Nestled amidst the timeless allure of Edinburgh’s historic landscape, the Hilton Edinburgh Carlton stands as a testament to modern luxury juxtaposed with classic elegance. Serving both leisure and business travelers, this hotel has carved a niche for itself in the city’s hospitality sector. In this review, we’ll unpack the many facets of the Hilton Edinburgh Carlton, from its strategic location to its array of amenities, all while emphasizing its significance in Edinburgh’s bustling hotel scene. Join us as we explore what makes this establishment a preferred choice for many when visiting Scotland’s enchanting capital.

First Impressions

The very essence of our initial interactions with a place can profoundly shape our entire experience. Our first impressions, drawn from the subtlest of details, can determine whether our stay will be memorable for all the right reasons or whether it will fade into the obscurity of countless other experiences.

Initial Approach and Exterior Appearance of the Hilton Edinburgh Carlton

Nestled in the heart of Edinburgh, the Hilton Edinburgh Carlton stands as a testament to refined elegance combined with a rich history. As I approached the building, its stately facade, made up of a harmonious blend of classic and contemporary architecture, stood out immediately. The hotel’s grandeur is effortlessly mirrored by its surroundings, as it seamlessly fits into the illustrious backdrop of the city’s historic landscape. A touch of modernity, seen in the sleek signage and polished finishing, complements the timeless stonework, hinting at the luxurious experience that awaits within.

Ambiance and Welcome Feel upon Entering the Hilton Edinburgh Carlton

Stepping through the revolving doors, I was immediately enveloped in an ambiance of sophistication and warmth. The lobby, illuminated by a grand chandelier, was a symphony of plush furnishings, intricate designs, and a meticulously crafted atmosphere. But what truly set the Hilton Edinburgh Carlton apart was the heartfelt welcome. The staff, impeccably dressed and exuding professionalism, greeted guests with genuine smiles and an eagerness to assist. Their demeanor made it evident that the Hilton Edinburgh Carlton prioritizes not only the tangible aspects of a guest’s experience but also the emotional connections and memories forged during their stay.

In conclusion, the Hilton Edinburgh Carlton effortlessly marries historical charm with modern luxury. Its exterior offers a tantalizing taste of what’s inside, while the interior ambiance and warm welcome promise an unparalleled experience. My first impressions? Unforgettable.

Accommodation at Hilton Edinburgh Carlton

When choosing a place to stay, especially in a city as storied as Edinburgh, the accommodation experience plays a pivotal role. At the Hilton Edinburgh Carlton, guests are not just provided with a room to rest, but an environment that resonates with the city’s charm and the brand’s commitment to luxury.

A Detailed Explanation of Room Types and Their Unique Features

  • Guest Rooms: Ideal for both business and leisure travelers, these rooms seamlessly integrate modern comforts with tasteful decor. Most come with large windows that offer delightful city views. The ergonomic workspace is a thoughtful touch for those on business trips.
  • Suites: Offering expansive spaces, the suites are designed for those who seek the best. Featuring a separate living area and bedroom, they exude elegance. Many suites boast iconic views of Edinburgh, making your stay memorable. Some even include historic details, nodding to the building’s storied past.
  • Accessible Rooms: Prioritizing inclusivity, the Hilton Edinburgh Carlton offers rooms designed for guests with additional accessibility needs. These rooms ensure comfort with features such as roll-in showers and lowered amenities.

Comfort and Cleanliness of the Rooms at Hilton Edinburgh Carlton

Every guest, upon entering their chosen space, is welcomed by a haven of tranquility and impeccable tidiness. The Hilton’s reputation for pristine cleanliness is evident, with each room meticulously prepared, ensuring fresh linens, polished surfaces, and a dust-free environment. The beds are a highlight – plush, inviting, and designed for a restful night’s sleep, surrounded by soft pillows and high-thread-count sheets.

Amenities Provided Within the Rooms

Understanding the diverse needs of their guests, the Hilton Edinburgh Carlton ensures each room is equipped with a range of amenities:

  • Entertainment: Flat-screen TVs with international channels and on-demand movies.
  • Work: A well-lit work desk, phone with voicemail, and complimentary Wi-Fi.
  • Refreshments: A mini-bar stocked with treats, coffee/tea-making facilities, and 24-hour room service.
  • Bathroom Luxuries: High-quality toiletries, fluffy towels, and either a spacious shower or a tub for relaxation.
  • Safety & Comfort: In-room safes, iron and ironing board, air conditioning, and daily housekeeping.

To summarize, the Hilton Edinburgh Carlton, through its diverse room types, unmatched comfort, and thoughtful amenities, promises an unparalleled stay. Whether you’re in the city for a fleeting business trip or an extended leisurely vacation, the hotel ensures you experience the best of Edinburgh in style and comfort.

Dining Options at Hilton Edinburgh Carlton

The Hilton Edinburgh Carlton isn’t merely a symbol of luxurious accommodation; it’s a culinary haven. A hotel’s dining experience often sets the tone for a guest’s stay, and here, gastronomy is celebrated in style.

Description of the Variety of Dining Options Available Within the Hotel

  • Marco Pierre White Steakhouse & Grill: An upscale dining experience curated by the renowned British chef himself, this restaurant offers an exquisite selection of steaks and traditional grills, all cooked to perfection. The elegant ambiance enhances the dining experience.
  • Nineteen Hundred Bar & Lounge: A versatile space that caters to both casual diners and those looking for a chic lounge experience. By day, it’s a cozy spot for light lunches and afternoon teas. By evening, it transforms into a lively lounge with a wide range of cocktails, wines, and spirits.
  • In-Room Dining: For those who prefer the comfort of their rooms or suites, the hotel offers an extensive room service menu, available 24/7. It covers everything from breakfast specialties to late-night snacks.

Review of Food Quality, Variety, and Presentation

Across all dining venues, Hilton Edinburgh Carlton maintains a consistent standard of culinary excellence. Ingredients are sourced for their freshness and quality, ensuring every dish tastes as delightful as it sounds.

The variety is commendable; whether you’re a connoisseur of fine steaks, a vegetarian, or someone with a penchant for international flavors, there’s something to tantalize your taste buds. The presentation of each dish is artful, reflecting the chefs’ dedication not just to taste but also to visual appeal.

Mention of Unique Features or Specialties in the Hotel’s Cuisine

A couple of highlights set the Hilton Edinburgh Carlton’s culinary experience apart:

  • Locally-Sourced Ingredients: Emphasizing the richness of Scottish produce, many ingredients are sourced locally. This not only ensures freshness but also gives guests a genuine taste of Scotland.
  • Signature Dishes at Marco Pierre White Steakhouse: Beyond the impeccably cooked steaks, dishes like the classic Beef Wellington and the unique twists on traditional British desserts have garnered rave reviews.
  • Themed Afternoon Teas: Periodically, the Nineteen Hundred Bar & Lounge introduces themed afternoon teas, which might be centered around seasonal events, holidays, or cultural celebrations. It’s an experience of traditional British culture with a fun twist.

In conclusion, dining at the Hilton Edinburgh Carlton is more than just a meal; it’s a culinary journey. Whether you’re indulging in the refined dishes at Marco Pierre White Steakhouse, sipping on a bespoke cocktail at the lounge, or enjoying a private meal in your room, you’re in for a treat in terms of quality, variety, and presentation.

Hilton Edinburgh Carlton Facilities and Services

Hilton Edinburgh Carlton is not just a hub for rest and relaxation, but also a nexus of luxury facilities and top-tier services tailored to cater to the diverse needs of its guests. This hotel’s offerings reach beyond just accommodations, emphasizing a holistic experience for everyone.

Elaboration on the Range of Facilities Available

  • Fitness Center: Designed for the modern traveler who doesn’t want to miss out on their fitness regime, the state-of-the-art fitness center boasts a range of cardio and weight-training equipment. Whether you’re looking to shed some travel fatigue with a quick jog or engage in a full-body workout, the fitness center has you covered.
  • Spa: The spa at Hilton Edinburgh Carlton is an oasis of tranquility. Offering a range of treatments from massages to facials, every guest is sure to find a service that suits their needs. Using premium products and tailored treatments, it’s the perfect place to unwind and rejuvenate.
  • Business Center: For the business traveler, the hotel’s business center provides all necessary amenities – from high-speed internet and printing services to private meeting rooms.
  • Event Spaces: The hotel houses a number of versatile event spaces, perfect for both corporate events and personal celebrations. Whether it’s a board meeting, a wedding, or a conference, the hotel promises to make every event memorable.

Discussion on Additional Services Offered by the Hotel

  • Concierge Services: With a deep understanding of the city and its attractions, the concierge team is ever ready to assist with recommendations, reservations, and more.
  • Valet Parking: Understanding the challenges of city parking, the hotel offers valet services for those arriving by car.
  • Laundry and Dry Cleaning: A quick turnaround laundry service ensures guests always have their attire fresh and ready.
  • Airport Transfers: To ensure a seamless travel experience, the hotel provides airport transfer services upon request.

Comment on the Efficiency and Effectiveness of These Facilities and Services

The Hilton Edinburgh Carlton’s facilities and services are more than just ticked boxes on a luxury hotel checklist. They’ve been meticulously crafted with the guest’s experience at the forefront.

The fitness center and spa are maintained with impeccable standards, ensuring that guests have a comfortable and clean environment. The business center, with its up-to-date technology, ensures that business travelers face no hitches. The effectiveness of the concierge service, in particular, has received praise from many guests, highlighting their invaluable local knowledge and helpful nature.

But beyond the physical amenities and tangible services, it’s the staff’s dedication and professionalism that truly make these offerings effective. From the front desk to the housekeeping team, the goal is clear: to provide guests with an experience that’s seamless, comfortable, and memorable.

In essence, the Hilton Edinburgh Carlton promises more than just a stay; it pledges an experience, one made unforgettable by its top-notch facilities and unmatched services.

Staff and Customer Service at Hilton Edinburgh Carlton

The beating heart of any hospitality establishment lies not just in its architecture or amenities, but in the hands and hearts of its staff. At the Hilton Edinburgh Carlton, it’s evident that the staff play an integral role in sculpting guests’ experiences.

Evaluation of the Hotel’s Staff Professionalism, Helpfulness, and Friendliness

From the moment you set foot in the Hilton Edinburgh Carlton, you are met with a level of professionalism that speaks volumes of the training and values instilled in the team. The staff, dressed immaculately and always ready with a welcoming smile, exude a calm and poised demeanor.

But beyond the initial pleasantries, it’s their genuine helpfulness and friendliness that truly stand out. Whether it’s the concierge going the extra mile to secure last-minute reservations, housekeeping ensuring every need is met with precision, or the restaurant staff remembering a guest’s particular preference, it’s these small gestures that make the difference. These instances are a testament to their dedication to creating an environment where guests feel valued and taken care of.

Review of the Hotel’s Customer Service Responsiveness

In today’s digital age, responsiveness is crucial. The Hilton Edinburgh Carlton understands this all too well. Whether it’s a query over email before a guest’s arrival, a request made through the hotel’s app, or an in-person inquiry at the front desk, the response time is notably swift.

But it’s not just about speed. The quality of responses, the willingness to solve problems, and the proactive approach to anticipate guest needs set the hotel’s customer service apart. Any concerns raised are addressed promptly, and the team ensures follow-ups to confirm that issues are resolved to the guest’s satisfaction.

In conclusion, while the Hilton Edinburgh Carlton offers a plethora of amenities and luxuries, it’s the human touch – the blend of professionalism, warmth, and dedication from its staff – that truly defines the guest experience. Their impeccable service ensures that every stay is not just comfortable, but truly memorable.

Hilton Edinburgh Carlton Location and Nearby Attractions

Edinburgh, with its rich tapestry of history, culture, and natural beauty, has much to offer. The Hilton Edinburgh Carlton, strategically located, becomes an ideal gateway to explore the city’s myriad attractions.

Analysis of the Hotel’s Location, Accessibility, and Proximity to Tourist Attractions

Situated in the heart of Edinburgh, the Hilton Edinburgh Carlton boasts an enviable location that offers both convenience and a sense of immersion into the city’s historical essence. Its location is highly accessible, being a short walk from the Waverley Railway Station, making arrivals and departures by train incredibly smooth. For those arriving by air, the hotel is easily reachable from Edinburgh Airport via direct bus lines or a short taxi ride.

The true allure of its location, however, lies in its proximity to some of Edinburgh’s most iconic landmarks. Many of the city’s must-visit attractions are just a stone’s throw away. The historical and vibrant Royal Mile, with its cobbled streets, shops, and eateries, is practically at the hotel’s doorstep.

Recommendation of Nearby Attractions for Guests to Visit

  • Edinburgh Castle: Dominating the skyline of Edinburgh from its position atop Castle Rock, this historic fortress offers a journey back in time and provides panoramic views of the city.
  • The Royal Mile: As mentioned, this historic artery of the city is a delightful blend of shops, eateries, street performers, and history. Walking its length is like flipping through the pages of Edinburgh’s past.
  • St. Giles’ Cathedral: A short walk from the hotel, this stunning cathedral, with its iconic crown steeple, is a masterpiece of religious architecture.
  • Holyrood Palace: Located at the opposite end of the Royal Mile from the castle, this is the official residence of the British monarch in Scotland. Its historic apartments and beautiful gardens are open to the public.
  • The Museum of Edinburgh: Just a short distance from the hotel, this museum offers a deep dive into the city’s rich history, from its earliest days to the present.
  • Scott Monument: A tribute to Scottish author Sir Walter Scott, this towering gothic monument offers those willing to climb its spiral staircases a breathtaking view of the city.
  • Princes Street Gardens: A beautiful park that separates Edinburgh’s Old and New Towns, it’s a perfect spot for a leisurely stroll or a picnic.

In essence, the Hilton Edinburgh Carlton offers not just luxury and comfort but also a strategic launchpad for exploring the city. For guests keen on diving deep into Edinburgh’s rich tapestry, the location is unbeatable, placing the best of the city right at their fingertips.

Price and Value for Money at Hilton Edinburgh Carlton

The notion of value for money can vary depending on individual perspectives. Some might equate it to luxury, while others may lean towards service quality or location. Let’s dive into an overview of costs and determine if Hilton Edinburgh Carlton strikes the right balance.

A Detailed Breakdown of Costs for Various Aspects of the Hotel


  • Standard Room: Approx. Β£180 – Β£250 per night, depending on the season and availability.
  • Deluxe Room: Approx. Β£230 – Β£300 per night.
  • Suite: Prices start from around Β£350 and can go up based on the suite category and the season.


  • Marco Pierre White Steakhouse & Grill: A three-course meal without drinks might cost around Β£50 – Β£70 per person.
  • Nineteen Hundred Bar & Lounge: Snacks and light meals range from Β£10 – Β£25. Cocktails might start at Β£12.
  • In-Room Dining: Breakfast options from Β£15, with main courses averaging Β£20 – Β£35.

Facilities and Services:

  • Spa treatments: Start at approximately Β£60 for a basic massage and can go upwards of Β£150 for more specialized treatments.
  • Business Center: Usage might be complimentary for guests, but specific services like printing or equipment rental may incur additional charges.
  • Event Spaces: Rental can vary significantly based on the event’s nature and requirements, with prices starting at Β£500 for smaller spaces.

Assessment of Whether the Hilton Edinburgh Carlton Provides Value for Money

When assessing value for money, it’s vital to weigh the tangible and intangible aspects of the stay:

  • Location: Given its central location, with major attractions within walking distance, there’s inherent value in the time and transportation costs saved.
  • Service Quality: Hilton Edinburgh Carlton prides itself on top-tier service. From reviews and feedback, it’s clear that the staff goes above and beyond to ensure guest satisfaction.
  • Facilities: The range of facilities, from the state-of-the-art fitness center to the spa and dining options, ensures guests have everything they need on-site.
  • Accommodation Quality: Rooms and suites are equipped with modern amenities, luxurious fittings, and are maintained at a high standard of cleanliness.
  • Dining: With a restaurant helmed by a renowned chef and a variety of dining options, there’s a premium on the culinary experience.

Weighing all these factors, while Hilton Edinburgh Carlton might seem on the pricier side, the holistic experience it offers aligns well with the costs. For travelers prioritizing location, quality, and a comprehensive luxury experience, the hotel provides considerable value for money. However, as with any luxury experience, individual perceptions of value may vary.

Table: Hilton Edinburgh Carlton Pros and Cons

Pros Cons
1. Central location: Close to key attractions. 1. Can be pricey: Especially during peak seasons.
2. Modern amenities: Offers up-to-date facilities. 2. Noise: Being in a central location can be noisy.
3. Hilton Honors points: Great for frequent travelers. 3. Limited parking: Can be challenging for those with cars.
4. Spacious rooms: Comfortable for longer stays. 4. Tourist crowds: Popular location draws many tourists.
5. Friendly staff: Known for excellent customer service. 5. Some rooms might not have the best views.
6. On-site restaurant and bar: Convenient for guests. 6. Elevator wait times can be long during busy hours.
7. Historical building: Offers a unique ambiance. 7. Potential for additional fees: Like WiFi, breakfast, etc.
8. Close to public transport: Easy to get around.

Final Thoughts and Recommendations on Hilton Edinburgh Carlton

The Hilton Edinburgh Carlton offers an impeccable blend of historical charm and modern amenities. Its central location positions it as an ideal base for those keen on exploring the heart of Edinburgh without the need for extensive travel. The staff’s dedication to service, combined with the quality that the Hilton brand is renowned for, ensures that guests are treated to a top-notch experience. However, it’s important to be prepared for the challenges that come with its central locale, such as noise and potential tourist crowds.


  • Families: The spacious rooms make it suitable for families, and its proximity to key attractions means less travel time, especially with kids in tow. However, families might want to request rooms on higher floors to minimize street noise.
  • Couples: An excellent choice for couples looking for a mix of romance and adventure. The historic ambiance of the building, combined with modern amenities, sets the mood for a memorable stay.
  • Business Travelers: Being centrally located, business travelers can benefit from easy access to various parts of the city. The on-site facilities are also geared towards the needs of the corporate traveler, though they might find it a tad noisy if they’re looking for a more peaceful environment for work.
  • Solo Travelers: Safe and convenient, especially for those looking to explore Edinburgh on foot. The hotel offers all the essentials and luxuries one might need while traveling solo.
  • Elderly Travelers: The hotel is well-equipped, but its historical nature means there might be some areas that are not as accessible. It’s best to check in advance if any special accommodations are required.

In conclusion, the Hilton Edinburgh Carlton is versatile and caters to a broad spectrum of travelers. As with any hotel, setting clear expectations and communicating any specific needs in advance will ensure a pleasant stay.


The Hilton Edinburgh Carlton masterfully marries its rich historical charm with the contemporary luxuries expected of a hotel under the Hilton brand. Located in the pulsating heart of Edinburgh, it offers guests unparalleled access to the city’s top attractions. Noteworthy is the hotel’s dedicated staff, modern amenities, spacious rooms, and the benefits of accruing Hilton Honors points.

However, with its central location comes the inevitable hustle and bustle of city life, which might pose as a slight inconvenience for those seeking a quieter stay. Parking challenges, tourist crowds, and occasional noise are factors to consider.

Recap of the key points of the review and the overall rating for the Hilton Edinburgh Carlton

Taking into account its strengths and the few challenges associated with its location, the Hilton Edinburgh Carlton is an excellent choice for a wide array of travelers, from families and couples to business professionals.

Overall Rating: 4.5 out of 5 stars.

A stay at the Hilton Edinburgh Carlton promises an immersive experience in the heart of Edinburgh, complemented by world-class hospitality.

Features & Amenities

  • Amenities : Air conditioning, Free Wi-Fi, Accessible, Restaurant, Paid breakfast, Laundry service, Paid parking, Room service
  • Parking : the Hilton Edinburgh Carlton does not have its own on-site parking. However, there are nearby public parking facilities available, such as the Waverley Station Car Park. It's always a good idea to contact the hotel directly or check their official website for the most recent information on parking and any special arrangements or discounts they might have with local parking facilities.

Map Location

19 North Bridge, Edinburgh EH1 1SD, UK,EH1 1SD,Edinburgh

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  • Location
  • Cleanliness
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