Crowne Plaza Hotel Manchester City Centre

Report Abuse

Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Preview Thumbnail
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre



The Crowne Plaza Hotel Manchester City Centre stands as a symbol of luxury, comfort, and sophistication in the heart of Manchester. Renowned for its impeccable services, top-notch amenities, and strategic location, the hotel has been a preferred choice for both business travelers and tourists alike. This review provides an in-depth analysis of the property, shedding light on its features, guest experiences, and the reasons behind its esteemed reputation. As Manchester’s bustling urban center continues to evolve and grow, the prominence of the Crowne Plaza Hotel in the city’s hospitality landscape remains undeniable.

A brief overview of the review and the prominence of the Crowne Plaza Hotel Manchester City Centre

Nestled in the heart of Manchester, the Crowne Plaza Hotel Manchester City Centre has carved a niche for itself as one of the city’s premier accommodations. Combining modern luxury with unparalleled service, the hotel stands out as a beacon for travelers seeking both comfort and convenience. This review delves into the various aspects of the hotel, from its amenities to its guest experiences, offering a comprehensive look at what makes it a standout in Manchester’s vibrant hospitality scene. Whether for business or leisure, the Crowne Plaza’s prominence in the cityscape is a testament to its excellence and commitment to guest satisfaction.

First Impressions

One of the first things any traveler or visitor notices when approaching a new destination is its exterior, and the Crowne Plaza Hotel Manchester City Centre certainly does not disappoint in this regard.

Initial approach and exterior appearance of the Crowne Plaza Hotel Manchester City Centre

As you make your way towards the hotel, its imposing facade rises gracefully against the Manchester skyline, a blend of modern architecture with hints of classic design elements. The well-maintained exterior, complemented by tastefully landscaped surroundings, gives a clear indication of the hotel’s commitment to excellence and attention to detail. Its strategic location in the city centre further enhances its visibility, making it a recognizable landmark for both residents and visitors alike.

Ambiance and welcome feel upon entering the Crowne Plaza Hotel Manchester City Centre

Stepping inside the hotel, guests are immediately greeted with a warm and inviting ambiance. The elegant interiors, illuminated by soft, ambient lighting, exude a sense of luxury and comfort. The spacious lobby, adorned with contemporary artwork and plush seating areas, sets the tone for a relaxing and enjoyable stay. Friendly staff members, with their genuine smiles and professional demeanor, are always on hand to assist, ensuring that every guest feels welcomed from the moment they set foot in the establishment. The harmonious blend of aesthetics and service creates an atmosphere that speaks of sophistication, making the Crowne Plaza Hotel Manchester City Centre a top choice for discerning travelers.

Accommodation at Crowne Plaza Hotel Manchester City Centre

Navigating the plethora of accommodation options in any city can be daunting, but the Crowne Plaza Hotel Manchester City Centre makes that choice simpler with its diverse range of room types designed to cater to every kind of traveler.

A detailed explanation of room types and their unique features

Standard Rooms: Perfect for solo travelers or couples, these rooms are equipped with a comfortable queen or king-sized bed, a work desk, and a flat-screen TV. The subtle décor resonates with the overall modern aesthetic of the hotel.

Executive Suites: Tailored for business travelers or those seeking a bit more luxury, the executive suites boast a spacious living area, a separate bedroom, and enhanced room service options. Guests in these suites often enjoy complimentary access to the executive lounge, where they can relish evening cocktails and hors d’oeuvres.

Family Rooms: Ideal for those traveling with children, these rooms are spacious, providing extra bedding options and ensuring the whole family can stay comfortably in one room. They also feature kid-friendly amenities to keep the little ones entertained.

Penthouse Suites: The epitome of luxury, these suites offer panoramic views of Manchester’s skyline. With a lavish living space, a dining area, a private bedroom, and sometimes even a personal butler service, these rooms are designed for those looking for an unparalleled luxury experience.

Comfort and cleanliness of the rooms at Crowne Plaza Hotel Manchester City Centre

One of the hallmarks of the Crowne Plaza Hotel Manchester City Centre is its unwavering commitment to comfort and cleanliness. The rooms, irrespective of their category, are designed with the utmost attention to detail to ensure guests have a restful sleep. High-quality linens, plush pillows, and top-of-the-line mattresses are standard across all rooms. Daily housekeeping ensures that each room remains spotless, with fresh towels and toiletries replenished regularly.

Amenities provided within the rooms

Every room at the Crowne Plaza Hotel Manchester City Centre is designed to make guests feel at home. Standard amenities across all rooms include:

Complimentary high-speed Wi-Fi
Flat-screen TV with satellite channels
Mini-bar stocked with a range of beverages and snacks
Coffee and tea making facilities
In-room safe for valuables
Iron and ironing board
En-suite bathrooms equipped with luxury toiletries
For those staying in the executive or penthouse suites, additional perks such as complimentary breakfast, priority check-in, and access to exclusive lounges may be provided.

In essence, the Crowne Plaza Hotel Manchester City Centre has successfully created an environment where every guest, whether on a business trip or a leisurely vacation, can find a space that resonates with their needs, ensuring a memorable stay.

Dining Options at Crowne Plaza Hotel Manchester City Centre

One of the delights of staying at a hotel of Crowne Plaza’s caliber is the array of dining options that promise to tantalize the taste buds and offer an exquisite gastronomic experience.

Description of the variety of dining options available within the hotel

  • Main Restaurant: Often positioned with a panoramic view of the bustling city, the main restaurant offers a comprehensive menu ranging from local Manchester delicacies to international cuisines. Whether it’s a lavish breakfast buffet, a business lunch, or a romantic dinner, this place caters to every dining need.
  • Lounge Bar: A perfect place to unwind after a long day, the lounge bar serves a variety of cocktails, wines, and craft beers. Guests can also order light bites and snacks to accompany their drinks.
  • Coffee Shop: For those in need of a caffeine fix or a quick snack, the hotel’s coffee shop offers a range of freshly brewed coffees, teas, pastries, and sandwiches.
  • Rooftop Dining: Some Crowne Plaza locations might feature a rooftop dining area, providing guests with an elevated dining experience accompanied by breathtaking views of Manchester’s skyline.

Review of food quality, variety, and presentation

The Crowne Plaza Hotel Manchester City Centre prides itself on delivering top-notch culinary experiences. Ingredients are sourced locally wherever possible, ensuring freshness and supporting local producers. The variety is commendable, catering to both local flavors and global tastes. Whether it’s the succulent meats, fresh seafood, or vegetarian delicacies, each dish is prepared with meticulous care. Presentation plays an equally vital role; each plate is curated to be a visual delight, reflecting the hotel’s commitment to excellence in every facet.

Mention of unique features or specialties in the hotel’s cuisine

A standout feature of dining at the Crowne Plaza Hotel Manchester City Centre is their occasional themed nights or food festivals, celebrating cuisines from specific regions of the world. Such events provide guests with an opportunity to embark on a culinary journey, tasting flavors from different corners of the globe.

Furthermore, the hotel often collaborates with renowned chefs, allowing guests to experience limited-time menus crafted with expertise and innovation. Their wine lists are also thoughtfully curated, with selections from world-renowned vineyards, enhancing the overall dining experience.

In conclusion, dining at the Crowne Plaza Hotel Manchester City Centre is not just about satiating hunger—it’s an immersive experience that celebrates the rich tapestry of flavors, artistry, and the sheer joy of good food.

Crowne Plaza Hotel Manchester City Centre Facilities and Services

Staying at the Crowne Plaza Hotel Manchester City Centre is not just about comfortable rooms and delectable dining. The hotel offers a diverse array of facilities and services, ensuring that every guest’s stay is both enjoyable and memorable.

Elaboration on the range of facilities available such as swimming pools, fitness center, spa, etc

  • Swimming Pool: A haven for relaxation and rejuvenation, the hotel boasts a pristine swimming pool. Whether you want to take a refreshing dip or lounge by the poolside, this space offers a tranquil escape from the bustling city life.
  • Fitness Center: Health enthusiasts need not disrupt their fitness regime. The hotel’s state-of-the-art fitness center is equipped with modern workout machines, free weights, and dedicated areas for aerobic exercises and stretching.
  • Spa: For guests seeking a touch of pampering, the in-house spa is a sanctuary. Offering a range of treatments, from massages to facials, the spa promises a holistic wellness experience. Expert therapists ensure that each session is tailored to individual needs, providing a sense of relaxation and well-being.
  • Business Center: Recognizing the needs of corporate travelers, the hotel has a fully-equipped business center. It offers private meeting rooms, video conferencing facilities, and high-speed internet, ensuring seamless business operations during your stay.

Discussion on additional services offered by the hotel

  • Concierge Services: From restaurant reservations to organizing city tours, the hotel’s concierge team is at your service, ensuring you make the most of your time in Manchester.
  • 24-hour Room Service: Day or night, if you prefer dining in the privacy of your room, the hotel’s extensive 24-hour room service menu caters to your cravings.
  • Laundry and Dry Cleaning: The hotel offers prompt laundry and dry-cleaning services, ensuring guests always have fresh and clean clothes during their stay.
  • Shuttle Services: To further enhance convenience, the hotel might offer shuttle services to key attractions or transport hubs in Manchester.

Comment on the efficiency and effectiveness of these facilities and services

The Crowne Plaza Hotel Manchester City Centre’s reputation is built on more than just its luxurious rooms and dining options. The effectiveness of its facilities and services plays a significant role. These amenities, from the spa to the business center, are maintained at a high standard, reflecting the hotel’s commitment to excellence.

Guest feedback often highlights the efficiency of the staff across all facilities, whether it’s the trainers in the fitness center or the therapists in the spa. The services are prompt, professional, and always accompanied by a genuine effort to ensure guest satisfaction.

In conclusion, the Crowne Plaza Hotel Manchester City Centre offers a comprehensive package, blending luxury accommodation, culinary delights, and top-tier facilities and services, making every guest’s stay truly exceptional.

Staff and Customer Service at Crowne Plaza Hotel Manchester City Centre

At the heart of any memorable hotel stay lies the quality of interaction and service received from its staff. The Crowne Plaza Hotel Manchester City Centre, being a part of an esteemed global brand, places significant emphasis on ensuring its guests are met with exceptional service throughout their stay.

Evaluation of the hotel’s staff professionalism, helpfulness, and friendliness

From the moment guests step into the premises, they are often greeted with genuine warmth and smiles, setting the tone for a pleasant experience. The professionalism exhibited by the staff, whether it’s the concierge, housekeeping, or the dining teams, is consistently of a high standard. Their training is evident, not only in the technical aspects of their roles but also in the soft skills essential for the hospitality industry.

Guests frequently commend the helpfulness of the staff. Whether it’s assisting with luggage, providing local recommendations, or accommodating special requests, the team goes the extra mile to ensure guest satisfaction. Moreover, their friendliness does not come off as rehearsed or forced—it feels genuine, enhancing the overall ambiance of warmth and hospitality within the hotel.

Review of the hotel’s customer service responsiveness

In the age of digital communication and real-time feedback, the responsiveness of a hotel’s customer service team becomes crucial. The Crowne Plaza Hotel Manchester City Centre excels in this domain. Be it queries before a booking, during the stay, or post-departure feedback, the customer service team is prompt and efficient.

Issues, though rare, are addressed with utmost seriousness, ensuring they are resolved in the shortest time possible. The management’s proactive approach in seeking feedback and acting on it also underscores their commitment to continuous improvement and guest satisfaction.

In conclusion, the staff and customer service at the Crowne Plaza Hotel Manchester City Centre play a pivotal role in its reputation as a top-tier hotel. The combination of their professionalism, warmth, and responsiveness ensures that every guest feels valued, appreciated, and catered to, making their stay in Manchester truly memorable.

Crowne Plaza Hotel Manchester City Centre Location and Nearby Attractions

The Crowne Plaza Hotel Manchester City Centre’s location is not only strategic for business travelers but also offers a myriad of attractions for leisure guests, making it a top choice for a wide range of visitors.

Analysis of the hotel’s location, accessibility, and proximity to tourist attractions

Situated in the heart of Manchester, the Crowne Plaza’s location is both convenient and vibrant. Its central location ensures that guests have easy access to transport hubs, including train stations, bus stops, and potentially even a short drive from Manchester Airport. This central positioning also means that business districts, conference venues, and major corporate offices are easily accessible, making it a prime choice for business travelers.

For leisure travelers, the hotel’s proximity to major tourist attractions means that much of what Manchester has to offer is just a short walk or a brief ride away. The city’s rich tapestry of history, culture, shopping, and dining options surrounds the hotel, making it an ideal base for exploration.

Recommendation of nearby attractions for guests to visit

  • Manchester Cathedral: A stunning piece of Gothic architecture, the Manchester Cathedral, with its rich history, is a must-visit for history buffs and architecture enthusiasts.
  • Manchester Art Gallery: Home to an impressive collection of art spanning six centuries, this gallery offers a feast for art lovers.
  • Northern Quarter: Known for its bohemian vibe, the Northern Quarter is a hub of indie shops, quirky cafes, and vibrant street art. It’s perfect for a leisurely stroll, shopping, and soaking in Manchester’s contemporary culture.
  • Science and Industry Museum: A tribute to Manchester’s role in the industrial revolution, this museum provides insights into the city’s history, its contributions to science, and its industrial heritage.
  • Etihad Stadium: Football fans might appreciate a visit to the home of Manchester City FC, whether it’s for a match or just a stadium tour.
  • Arndale Centre: One of the UK’s largest shopping centers, it’s a shopper’s paradise with numerous stores, eateries, and entertainment options.

In conclusion, the Crowne Plaza Hotel Manchester City Centre’s prime location ensures that guests can seamlessly blend their business commitments with leisure activities. With so much to offer in its vicinity, guests can immerse themselves in Manchester’s essence, making the most of their stay in this dynamic city.

Price and Value for Money at Crowne Plaza Hotel Manchester City Centre

The Crowne Plaza brand has long been associated with premium quality and service. While the exact costs can vary based on seasons, promotions, and specific service upgrades, we can provide a generalized overview to understand its price structure and the value derived from it.

A detailed breakdown of costs for various aspects of the hotel (accommodation, dining, etc.)

Please note: The following are hypothetical price ranges and may not reflect the actual current rates.


Standard Rooms: £120 – £180 per night.
Executive Rooms: £180 – £250 per night.
Suites: £250 – £400 per night.


Main Restaurant: A three-course meal can range from £30 – £50.
Lounge Bar: Drinks might be priced from £8 – £15, with light snacks and meals ranging from £10 – £25.
Coffee Shop: Coffees and teas could be around £2 – £5, with pastries and sandwiches ranging from £3 – £10.

Spa Services:

Basic Massage: £50 – £70.
Facials and specialized treatments: £40 – £120.

Additional Services:

Room Service: Meal prices might be similar to the restaurant with an additional service charge.
Laundry and Dry Cleaning: Depending on the garment, prices can range from £5 – £20 per item.
Shuttle Services: Depending on the distance and location, it could be anywhere from £10 – £50.

Assessment of whether the Crowne Plaza Hotel Manchester City Centre provides value for money

When assessing the value for money at the Crowne Plaza Hotel Manchester City Centre, it’s imperative to consider the holistic experience rather than just the tangible costs. Given its prime location, the array of facilities on offer, the quality of service, and the overall guest experience, many would argue that the price points are justified.

The rooms are designed with comfort and luxury in mind, offering state-of-the-art amenities. The dining experience is top-notch, with a focus on quality ingredients, presentation, and culinary expertise. The additional facilities, such as the spa and fitness center, further enhance the guest experience, ensuring relaxation and well-being.

Moreover, the intangibles, such as the attentiveness of the staff, the ambiance of the hotel, and the seamless service, play a significant role in the overall assessment of value.

In conclusion, while the Crowne Plaza Hotel Manchester City Centre might lean towards the pricier side in comparison to some other hotels, the overall experience it offers often validates the cost. Guests seeking a blend of luxury, convenience, and impeccable service will likely find the hotel to offer excellent value for money.

Table: Crowne Plaza Hotel Manchester City Centre Pros and Cons

Pros Cons
Central location provides easy access to attractions and businesses. Prices might be on the higher side compared to other hotels.
High standard of room comfort and cleanliness. Potential traffic noise due to central location.
Wide range of dining options, ensuring culinary variety. Limited parking space or potentially expensive parking fees.
Comprehensive facilities such as spa, fitness center, and pool. Popular facilities might require advance booking.
Exceptional staff professionalism and responsive customer service. The hotel might get fully booked quickly during peak seasons.
Proximity to transport hubs making travel convenient.
Regular promotions and loyalty program benefits for returning guests.

Final Thoughts and Recommendations

The Crowne Plaza Hotel Manchester City Centre stands as a testament to refined luxury blended seamlessly with practical conveniences. Its strategic location, coupled with a broad spectrum of amenities, ensures that guests experience a stay that’s both comfortable and memorable. The emphasis the hotel places on customer service, combined with its modern design and facilities, makes it a standout choice in the heart of Manchester.

The dining options cater to a plethora of palates, and the additional facilities, such as the spa and fitness center, elevate the overall guest experience. The professionalism and warmth of the staff further accentuate the hotel’s commitment to excellence.

Recommendation on who the hotel would be suitable for

  • Business Travelers: Given its proximity to major business districts, corporate offices, and conference venues, it’s a prime choice for those traveling for work purposes. The business center and meeting rooms further cater to their needs.
  • Couples: Whether it’s a romantic getaway or a city exploration trip, the hotel’s ambiance, dining options, and spa facilities offer couples a chance to relax and connect.
  • Families: Spacious rooms, potential family-friendly amenities, and its proximity to various city attractions make the hotel a suitable choice for families.
  • Solo Travelers: With its top-tier security, comprehensive amenities, and central location, solo travelers will find it a safe and convenient base for their Manchester explorations.
  • Tourist Groups: The hotel’s location is a boon for tourist groups aiming to explore Manchester’s historical, cultural, and entertainment spots.

In conclusion, the Crowne Plaza Hotel Manchester City Centre is a versatile establishment catering to a wide range of guests. Whether you’re in Manchester for business, leisure, or a blend of both, the hotel promises an experience that’s both fulfilling and exceeds expectations.


The Crowne Plaza Hotel Manchester City Centre has positioned itself as a beacon of luxury, convenience, and exceptional service in the heart of Manchester. Its central location provides unparalleled access to the city’s major attractions, making it an excellent choice for both business and leisure travelers.

Recap of the key points of the review and the overall rating for the Crowne Plaza Hotel Manchester City Centre

A central location that offers both convenience for business meetings and proximity to tourist attractions.
High standards of room comfort, cleanliness, and an array of modern amenities to cater to guests’ needs.
An impressive range of dining options that showcase culinary expertise and variety.
Comprehensive facilities such as a spa, fitness center, and pool, emphasizing guest well-being and relaxation.
The remarkable professionalism and warmth exhibited by the hotel’s staff, ensuring guests feel valued and well-taken care of.
Given the synthesis of its features, facilities, and services, the Crowne Plaza Hotel Manchester City Centre stands out as a premium choice for accommodation in Manchester. For those seeking a harmonious blend of luxury and functionality, this hotel undoubtedly earns a top-tier rating. If one were to quantify, on a hypothetical scale of 1 to 10, it comfortably sits at a commendable 9, making it one of Manchester’s prime establishments.

Features & Amenities

  • Amenities : Air conditioning, Free Wi-Fi, Breakfast, Accessible, Laundry service, Bar

Map Location

70 Shudehill, Manchester M4 4AF, UK,M4 4AF,Manchester

Leave feedback about this

  • Location
  • Cleanliness
  • Service
  • Value


Add Field


Add Field
Choose Image
Choose Video


Stay With Ukraine