The Adelphi Hotel Liverpool is a historic hotel in the heart of Liverpool, UK. The hotel was built in 1914 and has been a beloved landmark in the city ever since. The purpose of this review is to provide potential guests with an honest and informative overview of the hotel’s quality and services.

Room Quality and Comfort

The rooms at Adelphi Hotel Liverpool are spacious and well-appointed, with a classic decor that reflects the hotel’s historic charm. The room layout is efficient, with plenty of space to move around and store luggage. The beds are comfortable, with soft linens and fluffy pillows that provide a good night’s sleep.

The cleanliness and overall condition of the rooms are generally good, although some guests have reported minor maintenance issues such as peeling wallpaper or creaky floorboards. However, the housekeeping staff is diligent and efficient, ensuring that the rooms are kept clean and tidy throughout the guest’s stay.

In terms of amenities, the rooms at Adelphi Hotel Liverpool come equipped with a flat-screen TV, tea and coffee-making facilities, and complimentary toiletries. Some rooms also have a seating area or a balcony with views of the city. However, there is no mini-fridge or safe provided in the room, which may be an inconvenience for some guests.

Facilities and Services

Adelphi Hotel Liverpool offers a range of facilities and services for guests to enjoy during their stay. The hotel has a fitness center with modern equipment for guests to work out and stay active, as well as a swimming pool and sauna for relaxation. The hotel also has a beauty salon offering a range of treatments such as manicures, pedicures, and massages.

The quality of the facilities and services provided is generally good, although some guests have reported that the gym and pool areas could benefit from some renovation and maintenance. However, the staff is friendly and attentive, providing a high level of service to guests.

In addition to the fitness center and beauty salon, Adelphi Hotel Liverpool also offers additional services such as a 24-hour front desk, room service, and luggage storage. The hotel has a business center and meeting rooms for guests traveling on business, as well as free Wi-Fi throughout the hotel.

Dining Options

Adelphi Hotel Liverpool has several dining options available for guests to enjoy. The hotel’s main restaurant, The Jenny’s Restaurant, serves a variety of British and international cuisine for breakfast, lunch, and dinner. The hotel also has a more casual dining option, The Crompton’s Bar & Kitchen, which offers light bites and pub-style food in a relaxed atmosphere.

The quality and variety of the food and drinks offered at Adelphi Hotel Liverpool are generally good, with guests praising the quality of the meals served at The Jenny’s Restaurant. The breakfast buffet is particularly popular, offering a wide selection of hot and cold dishes to suit all tastes. The hotel also has a bar that serves a range of alcoholic and non-alcoholic drinks, including cocktails and local beers.

In terms of special dietary requirements, the hotel caters to guests with specific dietary needs, such as vegetarian, gluten-free, and dairy-free options. Guests are advised to inform the hotel in advance of any dietary requirements to ensure that their needs are met during their stay.

Location and Surroundings

Adelphi Hotel Liverpool is located in the heart of Liverpool, just a few minutes walk from the city’s main train station, Lime Street Station. The hotel is conveniently located for both business and leisure travelers, with easy access to the city’s major attractions, shops, and restaurants.

The hotel is within walking distance of many of Liverpool’s top attractions, including the Royal Albert Dock, the Beatles Story Museum, and the Liverpool ONE shopping center. The hotel is also within easy reach of many restaurants, cafes, and bars, making it a great base for exploring the city’s vibrant nightlife.

The convenience of the hotel’s location is a major selling point for guests, with many praising the hotel’s central location and easy access to public transport. For business travelers, the hotel’s proximity to the city’s business district and major transport links makes it an ideal choice for meetings and conferences.

Notable landmarks near the hotel include St. George’s Hall, a stunning neoclassical building that houses a concert hall and museum, and the Liverpool Empire Theatre, a historic theater that hosts a range of performances throughout the year.

Parking

Adelphi Hotel Liverpool offers on-site parking for guests, although it is worth noting that parking fees can be quite high. Guests are advised to check the hotel’s website or contact the hotel directly for up-to-date information on parking rates.

The hotel’s car park is located at the rear of the hotel and is accessible via Hotham Street. It is a secure car park with CCTV surveillance and is open 24 hours a day. However, spaces are limited and it is recommended that guests reserve a parking space in advance to avoid disappointment.

Alternatively, there are several public car parks located near the hotel, although fees can also be quite high. Guests are advised to check the availability and pricing of public car parks before arriving at the hotel.

Customer Service

The customer service at Adelphi Hotel Liverpool is generally good, with many guests praising the friendliness and helpfulness of the hotel staff. The staff is attentive and accommodating, making guests feel welcome and comfortable during their stay. Guests have reported positive experiences with the hotel’s concierge service, with staff members providing helpful advice and recommendations for exploring the city.

There have also been reports of exceptional customer service experiences at Adelphi Hotel Liverpool, with staff members going above and beyond to ensure that guests have an enjoyable and memorable stay. These experiences include staff members arranging surprise birthday cakes for guests and providing thoughtful extras such as complimentary drinks and snacks.

The speed and efficiency of the check-in and check-out processes at Adelphi Hotel Liverpool can vary, with some guests reporting long wait times during peak check-in periods. However, the staff is generally efficient and well-organized, ensuring that guests are checked in and out as quickly and smoothly as possible.

Value for Money

Adelphi Hotel Liverpool offers competitive pricing for a hotel in its class and location. The hotel’s rates are generally in line with similar hotels in the area, although prices can vary depending on the season and demand.

It is worth noting that there may be additional costs associated with a stay at Adelphi Hotel Liverpool, such as parking fees, which can be quite high. Guests should also be aware of any resort fees or additional charges for amenities such as Wi-Fi or use of the fitness center.

To improve the value for money, Adelphi Hotel Liverpool often offers discounts and special offers to guests. These can include promotional rates for advanced bookings or discounts for longer stays. Guests are advised to check the hotel’s website or contact the hotel directly to find out about any current deals or promotions that may be available. Overall, Adelphi Hotel Liverpool offers good value for money, with comfortable rooms, good facilities, and a convenient location for exploring Liverpool.

Conclusion

Adelphi Hotel Liverpool is a well-located and comfortable hotel in the heart of Liverpool. The rooms are spacious and comfortable, with good amenities provided. The hotel’s facilities, including the gym and pool, are of a high standard, and the dining options are varied and of good quality. The hotel’s customer service is generally good, with staff members providing helpful advice and assistance to guests.

However, parking fees can be quite high, and the speed and efficiency of the check-in and check-out processes can vary. Guests are advised to check the hotel’s website or contact the hotel directly for up-to-date information on parking rates and availability.

Overall, Adelphi Hotel Liverpool offers good value for money, with comfortable rooms, good facilities, and a convenient location for exploring Liverpool. I would recommend this hotel to potential guests looking for a comfortable stay in Liverpool.

Based on the above points, I would give Adelphi Hotel Liverpool a rating of 8 out of 10.